Privacy Policy

1. Introduction

Chetan Roadlines Pvt. Ltd. (IBA Code: HYC-2561), Hyderabad, is committed to protecting the privacy of its clients, partners, and vendors. This policy explains how we handle your personal information when you use our transportation and logistics services.

2. Information We Collect

  • Name, contact details, and business information
  • Shipment and consignment details
  • Vehicle, driver, and route tracking data
  • Billing and payment information (GST, bank details)
  • Digital data: IP address, emails, and communication records

3. How We Use Your Information

  • To deliver transportation and logistics services
  • For invoicing and payment processing
  • To comply with legal requirements
  • To send service updates
  • To improve logistics operations
  • To respond to customer queries

4. Data Sharing

We do not sell your data. Information may only be shared with:

  • Sub-contractors and logistics partners
  • Government authorities
  • Financial institutions

5. Data Security

We apply security measures including secure storage, restricted access, and encrypted communication to protect information from misuse or unauthorized access.

6. Data Retention

Client and shipment records are generally retained for 3–7 years as required by applicable laws.

7. Your Rights

You may request access, correction, or deletion of your personal data. Requests will be processed within 30 days.

8. Contact Us

Chetan Roadlines Pvt. Ltd.

Address: 414/415 Maheshwari Chambers, Erramanzil Bus Stop, Punjagutta Main Road, Somajiguda, Hyderabad – 500082, Telangana

Phone: 040-48536101 , 45149425, 45149429, 40050686

Mobile: +91-8121151919, +91 85238 00161, +91 93945 06311

Email: info@chetanroadlinespvtltd.com